A pocket guide to AI Observability

How do you know if your AI feature is performing as expected? Without AI Observability, you don't.

This guide follows Twig's engineers, who are building a vacation rental site. Twig has a few AI features, namely, an AI trip planner and support bot. Twig's engineers need to understand how these features perform in the wild, troubleshoot when they don't return helpful answers, and test changes before shipping them.

Follow their investigations as they connect conversations to the information behind each answer.

To follow along with your own app, capture your model calls: